> ## Documentation Index
> Fetch the complete documentation index at: https://nango.dev/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Intercom

> Integrate your application with the Intercom API

## 🚀 Quickstart

Connect to Intercom with Nango and see data flow in 2 minutes.

**1. Create the integration**

In Nango ([free signup](https://app.nango.dev)), go to [Integrations](https://app.nango.dev/dev/integrations) -> *Configure New Integration* -> *Intercom*.

> [!NOTE]
>
> Nango has a [Nango-managed OAuth app](https://nango.dev/docs/guides/auth/auth-guide.md#nango-managed-oauth-apps) you can use in development and production. Select it when you create the integration.

**2. Authorize Intercom**

Go to [Connections](https://app.nango.dev/dev/connections) -> *Add Test Connection* -> *Authorize*, then log in to Intercom. Later, you'll let your users do the same directly from your app.

**3. Call the Intercom API**

Let's make your first request to the Intercom API (fetch current admin information). Replace the placeholders below with your [Environment API key](https://nango.dev/docs/reference/backend/http-api/api-keys.md), [integration ID](https://app.nango.dev/dev/integrations), and [connection ID](https://app.nango.dev/dev/connections):

> [tab] cURL
>
> ```bash theme={null}
> curl "https://api.nango.dev/proxy/me" \
>   -H "Authorization: Bearer <NANGO-API-KEY>" \
>   -H "Provider-Config-Key: <INTEGRATION-ID>" \
>   -H "Connection-Id: <CONNECTION-ID>"
> ```

> [tab] Node
>
> Install Nango's backend SDK with `npm i @nangohq/node`. Then run:
>
> ```typescript theme={null}
> import { Nango } from '@nangohq/node';
>
> const nango = new Nango({ apiKey: '<NANGO-API-KEY>' });
>
> const res = await nango.get({
>     endpoint: '/me',
>     providerConfigKey: '<INTEGRATION-ID>',
>     connectionId: '<CONNECTION-ID>'
> });
>
> console.log(JSON.stringify(res.data, null, 2));
> ```

Or fetch credentials with the [Node SDK](https://nango.dev/docs/reference/backend/backend-sdk/node.md#get-a-connection-with-credentials) or [API](https://nango.dev/docs/reference/backend/http-api/connections/get.md).

✅ You're connected! Check the [Logs](https://app.nango.dev/dev/logs) tab in Nango to inspect requests.

**4. Implement Nango in your app**

Follow our [Auth implementation guide](https://nango.dev/docs/guides/primitives/auth.md) to integrate Nango in your app.

To use your own OAuth app instead of the Nango-managed one, follow the setup guide linked below.

## 📚 Intercom Integration Guides

Nango maintained guides for common use cases.

* [How to register your own Intercom OAuth app](https://nango.dev/docs/api-integrations/intercom/how-to-register-your-own-intercom-api-oauth-app)\
  Register an OAuth app with Intercom and obtain credentials to connect it to Nango

* [How do I link my Intercom account?](https://nango.dev/docs/api-integrations/intercom/connect)\
  Learn how to authenticate with Intercom and link your account

* [How to set up webhooks with Intercom](https://nango.dev/docs/api-integrations/intercom/webhooks)\
  Receive Intercom webhook notifications and route them to the right connection

Official docs: [Intercom API documentation](https://developers.intercom.com/docs/build-an-integration/learn-more/rest-apis)

## 🧩 Pre-built syncs & tools for Intercom

Explore Nango-provided tools in your dashboard. Extend and customize them to fit your needs.

### Others

| Function name | Description | Type |
| - | - | - |
| `attach-contact-to-company` | Associate a contact with a company. | [Tool](https://nango.dev/docs/guides/functions/tools.md) |
| `close-conversation` | Close an open conversation | [Tool](https://nango.dev/docs/guides/functions/tools.md) |
| `create-article` | Create a Help Center article. | [Tool](https://nango.dev/docs/guides/functions/tools.md) |
| `create-company` | Create a company in Intercom. | [Tool](https://nango.dev/docs/guides/functions/tools.md) |
| `create-contact` | Create a contact (user or lead) in Intercom. | [Tool](https://nango.dev/docs/guides/functions/tools.md) |
| `create-conversation` | Start a new conversation. | [Tool](https://nango.dev/docs/guides/functions/tools.md) |
| `create-note` | Add an internal note to a contact | [Tool](https://nango.dev/docs/guides/functions/tools.md) |
| `create-tag` | Create a new tag | [Tool](https://nango.dev/docs/guides/functions/tools.md) |
| `delete-article` | Delete a Help Center article | [Tool](https://nango.dev/docs/guides/functions/tools.md) |
| `delete-company` | Delete a company by ID. | [Tool](https://nango.dev/docs/guides/functions/tools.md) |
| `delete-contact` | Delete a contact by ID | [Tool](https://nango.dev/docs/guides/functions/tools.md) |
| `detach-contact-from-company` | Remove a contact's association with a company. | [Tool](https://nango.dev/docs/guides/functions/tools.md) |
| `get-admin` | Retrieve an admin by ID. | [Tool](https://nango.dev/docs/guides/functions/tools.md) |
| `get-article` | Retrieve a Help Center article by ID. | [Tool](https://nango.dev/docs/guides/functions/tools.md) |
| `get-company` | Retrieve a company by ID. | [Tool](https://nango.dev/docs/guides/functions/tools.md) |
| `get-contact` | Retrieve a contact by ID. | [Tool](https://nango.dev/docs/guides/functions/tools.md) |
| `get-conversation` | Retrieve a conversation by ID. | [Tool](https://nango.dev/docs/guides/functions/tools.md) |
| `list-admins` | List all admins in the workspace. | [Tool](https://nango.dev/docs/guides/functions/tools.md) |
| `list-articles` | List Help Center articles with pagination. | [Tool](https://nango.dev/docs/guides/functions/tools.md) |
| `list-companies` | List companies with cursor-based pagination. | [Tool](https://nango.dev/docs/guides/functions/tools.md) |
| `list-company-contacts` | List contacts attached to a company. | [Tool](https://nango.dev/docs/guides/functions/tools.md) |
| `list-contacts` | List contacts with cursor-based pagination. | [Tool](https://nango.dev/docs/guides/functions/tools.md) |
| `list-conversations` | List conversations with cursor-based pagination. | [Tool](https://nango.dev/docs/guides/functions/tools.md) |
| `list-help-center-collections` | List top-level Help Center collections. | [Tool](https://nango.dev/docs/guides/functions/tools.md) |
| `list-notes` | List internal notes for a contact. | [Tool](https://nango.dev/docs/guides/functions/tools.md) |
| `list-tags` | List all tags in the workspace. | [Tool](https://nango.dev/docs/guides/functions/tools.md) |
| `merge-contacts` | Merge a lead into a user contact. | [Tool](https://nango.dev/docs/guides/functions/tools.md) |
| `reopen-conversation` | Reopen a closed conversation. | [Tool](https://nango.dev/docs/guides/functions/tools.md) |
| `reply-to-conversation` | Add a reply or internal note to a conversation | [Tool](https://nango.dev/docs/guides/functions/tools.md) |
| `search-contacts` | Search contacts with a structured filter query. | [Tool](https://nango.dev/docs/guides/functions/tools.md) |
| `search-conversations` | Search conversations with a structured filter query | [Tool](https://nango.dev/docs/guides/functions/tools.md) |
| `send-message` | Send an outbound message to a contact. | [Tool](https://nango.dev/docs/guides/functions/tools.md) |
| `snooze-conversation` | Snooze a conversation until a given timestamp. | [Tool](https://nango.dev/docs/guides/functions/tools.md) |
| `tag-companies` | Apply a tag to one or more companies | [Tool](https://nango.dev/docs/guides/functions/tools.md) |
| `tag-contacts` | Apply a tag to one or more contacts | [Tool](https://nango.dev/docs/guides/functions/tools.md) |
| `tag-conversation` | Apply a tag to a conversation. | [Tool](https://nango.dev/docs/guides/functions/tools.md) |
| `untag-contacts` | Remove a tag from one or more contacts | [Tool](https://nango.dev/docs/guides/functions/tools.md) |
| `untag-conversation` | Remove a tag from a conversation | [Tool](https://nango.dev/docs/guides/functions/tools.md) |
| `update-article` | Update a Help Center article | [Tool](https://nango.dev/docs/guides/functions/tools.md) |
| `update-company` | Update mutable fields on an existing company | [Tool](https://nango.dev/docs/guides/functions/tools.md) |
| `update-contact` | Update mutable fields on an existing contact. | [Tool](https://nango.dev/docs/guides/functions/tools.md) |
| `update-conversation` | Update mutable properties on a conversation such as custom attributes or read status | [Tool](https://nango.dev/docs/guides/functions/tools.md) |
| `admins` | Sync admin users from Intercom | [Sync](https://nango.dev/docs/guides/functions/syncs/sync-functions.md) |
| `articles` | Sync Help Center articles from Intercom | [Sync](https://nango.dev/docs/guides/functions/syncs/sync-functions.md) |
| `companies` | Sync company records from Intercom. | [Sync](https://nango.dev/docs/guides/functions/syncs/sync-functions.md) |
| `contacts` | Sync contacts (users and leads) from Intercom. | [Sync](https://nango.dev/docs/guides/functions/syncs/sync-functions.md) |
| `conversation-parts` | Sync conversation messages (parts) from Intercom | [Sync](https://nango.dev/docs/guides/functions/syncs/sync-functions.md) |
| `conversations` | Sync conversations from Intercom | [Sync](https://nango.dev/docs/guides/functions/syncs/sync-functions.md) |
| `help-center-collections` | Sync Help Center collections and sections from Intercom. | [Sync](https://nango.dev/docs/guides/functions/syncs/sync-functions.md) |
| `segments` | Sync contact segments from Intercom. | [Sync](https://nango.dev/docs/guides/functions/syncs/sync-functions.md) |
| `tags` | Sync tags from Intercom | [Sync](https://nango.dev/docs/guides/functions/syncs/sync-functions.md) |

***


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