> ## Documentation Index
> Fetch the complete documentation index at: https://nango.dev/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Crisp - How do I link my account?

## Overview

To authenticate with Crisp, you need:

1. **Token Identifier** - The identifier part of your Crisp token keypair that authenticates your requests.
2. **Token Key** - The key part of your Crisp token keypair that authenticates your requests.

This guide will walk you through generating your token keypair in the Crisp Marketplace.

### Prerequisites:

* You must have a Crisp account.
* You need access to the Crisp Marketplace (this account is different from your main Crisp account).

### Instructions:

#### Step 1: Generating Your Token Keypair

1. Go to the [Crisp Marketplace](https://marketplace.crisp.chat/) and sign in or create an account.
2. Once logged in, go to **Plugins** and click on the **New Plugin** button.

![](https://mintcdn.com/nango/7MAOk26HhgxUptTc/integrations/all/crisp/new_plugin.png?fit=max\&auto=format\&n=7MAOk26HhgxUptTc\&q=85\&s=d281908d86a560237fe50b0d11352528)

3. Give your plugin a name and description, then click **Create Plugin**.

![](https://mintcdn.com/nango/7MAOk26HhgxUptTc/integrations/all/crisp/plugin_form.png?fit=max\&auto=format\&n=7MAOk26HhgxUptTc\&q=85\&s=5df4136b85f794b8c47f9615e65e997c)

![](https://mintcdn.com/nango/7MAOk26HhgxUptTc/integrations/all/crisp/plugin_credentials.png?fit=max\&auto=format\&n=7MAOk26HhgxUptTc\&q=85\&s=fcf63f2e3373aa0ed6653aedbf0219aa)

4. On the plugin page, go to the **Tokens** tab and scroll down to **Production**.
5. Click on **Ask a production token**, pick the **scopes** you require for your integration, and provide a **justification**.

![](https://mintcdn.com/nango/7MAOk26HhgxUptTc/integrations/all/crisp/production_token.png?fit=max\&auto=format\&n=7MAOk26HhgxUptTc\&q=85\&s=2e4282c67290d93836705e3b9bb34b2c)

6. Click on **Request production token**.
7. Wait for your submission to get approved (this can take a few minutes).
8. Once accepted, come back to the **Tokens** tab and copy your Production **Token Identifier** and **Token Key**.

![](https://mintcdn.com/nango/7MAOk26HhgxUptTc/integrations/all/crisp/tokens.png?fit=max\&auto=format\&n=7MAOk26HhgxUptTc\&q=85\&s=5257b95568e5df2189ba002eaebe52ab)

9. Finally, install the plugin on all websites you need to use it for (using the private install link, provided in the **Settings** section under **Access**).

![](https://mintcdn.com/nango/7MAOk26HhgxUptTc/integrations/all/crisp/access.png?fit=max\&auto=format\&n=7MAOk26HhgxUptTc\&q=85\&s=f484415bfcef4cc7ebdee22614bdba6e)

#### Step 2: Enter credentials in the Connect UI

Once you have your **Token Keypair**:

1. Open the form where you need to authenticate with Crisp.
2. Enter your **Token Identifier** and **Token Key** in their designated fields.
3. Submit the form, and you should be successfully authenticated.

![](https://mintcdn.com/nango/7MAOk26HhgxUptTc/integrations/all/crisp/form.png?fit=max\&auto=format\&n=7MAOk26HhgxUptTc\&q=85\&s=e5582dbf50973fdf2488e9335ad570f0)

You are now connected to Crisp.


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